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Total Fitness Data Breach Compensation Claim 

If your data has been put at risk in this data breach, you may be able to claim with Keller Lenkner UK. 

Get justice for the Total Fitness data breach

In February 2021, Total Fitness emailed its customers to let them know that it has fallen victim to a cyberattack. As a result of the attack, personal data was breached, including bank account information.

Usernames, passwords, and credit card information were not compromised. However a scanned copy of customer membership agreements was taken. These agreements included member address details and bank account information. The information goes back as far as June 2018.

Anyone involved in the Total Fitness data breach could now be at risk. Customers should be aware that criminals might try and contact them using the stolen contact details. Victims of this breach are now at a greater risk of fraud, theft, and scams.

If your data was included in this breach, and you live in England & Wales, you may be able to make a no-win, no-fee data breach compensation claim with Keller Lenkner UK.

Contact us today for a free, no-obligation, assessment of your case.

Why claim Total Fitness data breach compensation?

Hold Total Fitness to account for failing to protect your private information.

Receive financial compensation for your losses.

 

Force businesses to implement better data security.

Has your data been compromised in the Total Fitness data breach?

Total Fitness has contacted its members about the data breach. These people may be able to make a data breach claim. If you are a Total Fitness customer and you have not received this email, you might find it in your spam folder.

JOIN THE KELLER LENKNER UK DATA BREACH GROUP ACTION TO GET THE JUSTICE YOU DESERVE.

Total Fitness Data Breach Timeline

  • 24 January 2021. Total Fitness emailed its customers to let them know that it has fallen victim to a cyberattack. As a result of the attack, the personal data of Total Fitness members was breached, including bank account information.
  • 25 January 2021. Keller Lenkner UK launches a no-win, no-fee Total Fitness data breach group action.

Latest News

Total Fitness Data Breach

Total Fitness Data Breach FAQs

Total Fitness has emailed its customers to let them know that it has fallen victim to a cyberattack. As a result of the attack, personal data was breached, including bank account information. Here are some of the questions our data breach lawyers have been asked about the Total Fitness data breach.

Read More »

WHAT IS A GROUP ACTION?

 

Find out more about making a group action claim for compensation against British Airways.

WHAT DOES NO-WIN, NO-FEE MEAN?

 

What does no-win, no-fee actually mean and are there really no costs if you appoint us?

Why use Keller Lenkner UK to make a data breach, GDPR violation, or cybercrime claim?

JOIN OUR NO-WIN, NO-FEE TOTAL FITNESS DATA BREACH GROUP ACTION

Your questions answered

See our answers to the FAQs we get asked about the Total Fitness Data Breach.

FAQs about the Total Fitness data breach

According to Total Fitness, its IT systems were “attacked by a highly sophisticated international organised cyber-crime network”. As a result of the attack, personal data has been breached, including bank account information.

 

If your data was involved in the data breach, then Total Fitness should have emailed you to inform you of the situation. If you have not received this email (and it is not in your spam folder), and you are concerned that your information has been compromised, you should contact Total Fitness to confirm ASAP.

Total Fitness has attempted to reassure its customers that “it is extremely unlikely that this data could be exploited in such a way that would lead to any financial loss”. But unfortunately, our data breach solicitors do not believe that Total Fitness can say this with any confidence. We have seen first-hand the damage that can be done when hackers get access to such personal and sensitive data.

A scanned copy of customer membership agreements have been taken. These include member address details and bank account information. Usernames, passwords, and credit card information have not been compromised.

Total Fitness has recommended that members take the following steps:

  • Check your bank statement regularly for any unusual payments that you don’t recognise.
  • Use strong passwords and change them regularly. Try to keep them at least eight characters long and use numbers, upper case, lower case and symbols.
  • Never give out personal details over the phone unless you’re sure who you’re speaking to.
  • Check your Credit Report regularly for newly opened accounts or credit searches that you don’t recognise.
  • If you think you have been a victim of fraud you should report it to Action Fraud, the UK’s national fraud and internet crime reporting centre, on 0300 123 2040.

Our data protection solicitors have also provided some additional tips to help keep you safe at this time.

 

If your data has been compromised in this data breach, you might be able to make a compensation claim with Keller Lenkner UK.

Total Fitness is offering a free 12 Month subscription to online monitoring service TrueIdentity to help keep victims of this breach safe. We would recommend using such a service but recommend that you check that in agreeing to this offer, you don’t waive your rights to make a data breach claim against Total Fitness.

What can you claim for?

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loses

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.
 

How to protect yourself following a data breach or cybercrime

  • Contact your bank or credit card provider immediately if your financial data has been exposed.
  • Check all bills and emails for goods or services you have not ordered.
  • Check your bank account for unfamiliar transactions.
  • Alert your bank or credit card provider immediately if there is any suspicious activity.
  • Monitor your credit score for any unexpected dips.
  • Call Credit, Experian and Equifax to ensure credit isn’t taken out in your name.
  • Never provide your PIN or full password to anyone (even someone claiming to be from your bank).
  • Never been pressured into moving money to another account for fraud reasons. A legitimate bank won’t ask you to do this.
  • Follow the security instructions provided by the organisation that breached your data.
  • Never automatically click on any suspicious links or downloads in emails or texts.
  • Don’t assume an email or phone call is authentic just because someone has your details.
  • Be careful who you trust – criminals often use scare tactics to try and trick you into revealing your security details.
  • Know that, even if you recognise a name or number, it might not be genuine.
  • Don’t be rushed or pressured into making a decision. A trustworthy organisation would never force you to make a financial transaction on the spot.
  • Never provide your full password, pin or security code to someone over the phone (or via message). If a bank believes a transaction has been fraudulent, they will not ask for this information to cancel the transaction.
  • Listen to your instincts and ask questions if something feels “off”.
  • Refuse requests for personal or financial information and stop discussions if you are at all unsure.
  • Contact your bank or financial service provider on a number you know and trust to check if a communication is genuine.
  • Be cautious of unsolicited communications that refer you to a web page asking for personal data.
  • Don’t accept friend requests from people you don’t know on social media.
  • Review your online privacy settings.
  • Report suspected fraud attempts to the police and Action Fraud.
  • Register with the Cifas protective registration service to slow down credit applications made in your name.
  • Change your passwords regularly and use a different password for every account (a password manager can help with this).
  • Protect your devices with up-to-date internet security software.

JOIN OUR NO-WIN, NO-FEE TOTAL FITNESS GROUP ACTION