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National Trust Data Breach Claims

If your data has been put at risk in this data breach, you may be able to claim with Keller Lenkner UK.

Get justice for the National Trust data breach

The National Trust issued a data breach alert after a cyberattack on cloud computing company Blackbaud. After being held to ransom, Blackbaud paid an undisclosed amount to the cybercriminals. 

Blackbaud provides software to the National Trust. The National Trust confirmed that data about its volunteering and fundraising communities has been compromised. Its 5.6 million members are not thought to be at risk.

Present volunteers and applicants for the National Trust’s volunteer program could now be compromised.

The breached information includes name, date of birth, gender, address, and contact details. Financial data may also have been compromised in the breach. 

If your data was included in this breach, you may be able to make a compensation claim with Keller Lenkner UK. 

Why claim data breach compensation?

Hold organisations to account for failing to protect your private information.

Receive financial compensation for your losses.

Force organisations to implement better data security.

Has your data been compromised in the National Trust data breach?

Despite initially claiming that financial data had not been stolen, Blackbaud has since admitted that bank account information and users’ passwords are among details feared stolen by hackers. Although not everyone will have had their financial details compromised. 

National Trust volunteers are understandably concerned. The damage that can be caused if cybercriminals use this personal information fraudulently could be significant. Questions are also being asked about why Blackbaud took weeks to inform people about the hack – especially as this period could have been used to put robust security measures in place.

National Trust Data Breach Timeline

  • May 2020
    Blackbaud, the cloud computing provider, was targeted by hackers.
  • 28th July 2020
    The media reports that the National Trust has fallen victim to the Blackbaud cyberattack. 
  • October 2020
    Reports emerge that financial data was included in this breach.

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WHAT IS A GROUP ACTION?

 

Find out more about making a group action claim for compensation.

WHAT DOES NO-WIN, NO-FEE MEAN?

 

What does no-win, no-fee actually mean and are there really no costs if you appoint us?

Why use Keller Lenkner UK to make a claim?

We are one of the most experienced multi-claimant law firms in the UK.

Our GDPR, data breach and cybercrime specialists have a combined experience of over 50 years.

We represent clients in group actions and individual cases with innovation, resources, and expertise.

We work with expert barristers to ensure you get the very best level of legal support available.

We have all the resources and global expertise necessary to take on complicated cases and win.

We have offices in Chancery Lane, London and Liverpool City Centre, and the technology to provide a nationwide service.

We use technology to deliver a better legal experience to our clients.

We work on a no-win, no-fee basis.

We make the process straightforward and hassle-free.

What can you claim for?

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loses

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.
 

How to protect yourself following a data breach or cybercrime

  • Contact your bank or credit card provider immediately if your financial data has been exposed.
  • Check all bills and emails for goods or services you have not ordered.
  • Check your bank account for unfamiliar transactions.
  • Alert your bank or credit card provider immediately if there is any suspicious activity.
  • Monitor your credit score for any unexpected dips.
  • Call Credit, Experian and Equifax to ensure credit isn’t taken out in your name.
  • Never provide your PIN or full password to anyone (even someone claiming to be from your bank).
  • Never been pressured into moving money to another account for fraud reasons. A legitimate bank won’t ask you to do this.
  • Follow the security instructions provided by the organisation that breached your data.
  • Never automatically click on any suspicious links or downloads in emails or texts.
  • Don’t assume an email or phone call is authentic just because someone has your details.
  • Be careful who you trust – criminals often use scare tactics to try and trick you into revealing your security details.
  • Know that, even if you recognise a name or number, it might not be genuine.
  • Don’t be rushed or pressured into making a decision. A trustworthy organisation would never force you to make a financial transaction on the spot.
  • Never provide your full password, pin or security code to someone over the phone (or via message). If a bank believes a transaction has been fraudulent, they will not ask for this information to cancel the transaction.
  • Listen to your instincts and ask questions if something feels “off”.
  • Refuse requests for personal or financial information and stop discussions if you are at all unsure.
  • Contact your bank or financial service provider on a number you know and trust to check if a communication is genuine.
  • Be cautious of unsolicited communications that refer you to a web page asking for personal data.
  • Don’t accept friend requests from people you don’t know on social media.
  • Review your online privacy settings.
  • Report suspected fraud attempts to the police and Action Fraud.
  • Register with the Cifas protective registration service to slow down credit applications made in your name.
  • Change your passwords regularly and use a different password for every account (a password manager can help with this).
  • Protect your devices with up-to-date internet security software.

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