The National Trust issued a data breach alert after a cyberattack on cloud computing company Blackbaud. After being held to ransom, Blackbaud paid an undisclosed amount to the cybercriminals.
Blackbaud provides software to the National Trust. The National Trust confirmed that data about its volunteering and fundraising communities has been compromised. Its 5.6 million members are not thought to be at risk.
Present volunteers and applicants for the National Trust’s volunteer program could now be compromised.
The breached information includes name, date of birth, gender, address, and contact details. Financial data may also have been compromised in the breach.
Despite initially claiming that financial data had not been stolen, Blackbaud has since admitted that bank account information and users’ passwords are among details feared stolen by hackers. Although not everyone will have had their financial details compromised.
National Trust volunteers are understandably concerned. The damage that can be caused if cybercriminals use this personal information fraudulently could be significant. Questions are also being asked about why Blackbaud took weeks to inform people about the hack – especially as this period could have been used to put robust security measures in place.
In May 2020, over 100 educational, charitable, and third-sector organisations had their customer, donor, and membership data stolen. The breach happened when Blackbaud – a firm that provides administration, fundraising, and financial management software – was targeted by cybercriminals in a devastating cyber-attack. The hackers demanded a ransom in exchange for deleting the data, which Blackbaud paid.
Find out more about making a group action claim for compensation.
What does no-win, no-fee actually mean and are there really no costs if you appoint us?
While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:
With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.
GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.