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Lister Fertility Clinic Breach

(also affects Marie Stopes, The British Pregnancy Advisory Service & Nuffield Health Leicester Hospital)

Cybercriminals have accessed sensitive medical information. Keller Lenkner UK can help victims claim compensation.

A document management firm used by UK medical clinics and hospitals has experienced a cyberattack. As a result of the hack, thousands of people have had their confidential medical data breached and posted online.

Stor-a-File is a UK provider of specialist document management services. The company discovered it was facing a ransomware attack in September 2021, when employees could not log in to their computers. Instead, they found messages demanding $4 million in Bitcoin or sensitive material would be leaked. Stor-a-File allegedly refused to pay up, and, as a result, criminals leaked some patient data on the dark web.

In total, 13 organisations have been affected, six of which are healthcare related.

According to media reports, those compromised in the breach could include GP surgeries, NHS Hospital Trusts, councils, accountants, and law firms. While not all the affected organisations have been publicly identified, the following organisations have been affected by the data breach:

Thousands of patients across the UK are thought to be affected.

IF YOU ARE AFFECTED BY THE STOR-A-FILE MEDICAL DATA BREACH, CONTACT US TO MAKE A NO-WIN, NO-FEE COMPENSATION CLAIM.

Why claim data breach compensation?

Hold the guilty party to account for failing to protect your private information.

Receive financial compensation for your losses.

Force organisations to implement better data security.

What data was compromised in this breach?

Sensitive medical records, including patient consent forms, medical history, test results, recommendations for treatment, and fertility treatment records, could now be at the mercy of cybercriminals. According to media reports, the Russian hackers dumped highly sensitive NHS data on the dark web, including “details of abortions, HIV tests and mental health issues”.

Those affected by the medical cyber-attack could be at risk

Some people have been told that their data was stolen, but that it has not yet been shared on the dark web. But there is no guarantee that this won’t happen. As well as posting data online – and making private medical procedures public – the hackers might choose to sell the medical records to other criminals. Similar medical data breaches have resulted in fraud, blackmail, identity theft and more. So those affected are likely to be experiencing high levels of distress.

Those affected by the incident could have a compensation claim.

REGISTER TO FIND OUT MORE ABOUT THE KELLER LENKNER UK MEDICAL GROUP ACTION.

Talk to our expert data breach lawyers today on 0151 459 5850

Medical Data Breach Timeline

  • September 2021
    Stor-a-File discovered it was facing a ransomware attack.
  • October 2021
    Stor-a-file began contacting affected clients to let them know they could be at risk.
  • November 2021
    Stor-a-File publicly admitted to the attack.

Latest News

medical data claim

More information comes to light on huge medical data breach. Are you affected?

In November 2021, medical organisations across the UK were compromised when document management company Stor-a-File experienced a cyberattack.
In total, 13 organisations were affected, six of which are healthcare-related, when Stor-a-File was hacked. After Stor-a-File reportedly rejected a ransom of £3 million in Bitcoin, the criminals exposed very private and sensitive medical information online on the dark web.

Read More »

WHAT IS A GROUP ACTION?

 

Find out more about making a group action claim for compensation.

WHAT DOES NO-WIN, NO-FEE MEAN?

 

What does no-win, no-fee actually mean and are there really no costs if you appoint us?

Why use Keller Lenkner UK to make a claim?

We are one of the most experienced multi-claimant law firms in the UK.

We represent clients in group actions and individual cases with innovation, resources, and expertise.

We work with expert barristers to ensure you get the very best level of legal support available.

We have all the resources and global expertise necessary to take on complicated cases and win.

We have offices in Chancery Lane London, Birmingham and Liverpool, and the technology to provide a nationwide service, so we can help clients across England & Wales.

We use technology to deliver a better legal experience to our clients.

We work on a no-win, no-fee basis.

We make the process straightforward and hassle-free.

JOIN OUR NO-WIN, NO-FEE MEDICAL GROUP ACTION

Your questions answered

See our answers to the FAQs we get asked about the medical data breach.

FAQs about the Stor-a-File/Lister medical data breach

A document management firm used by UK medical clinics and hospitals experienced a cyberattack. As a result of the hack, thousands of people have had their confidential medical data breached and posted online.

The stolen information includes sensitive medical records, including patient consent forms, medical history, test results, recommendations for treatment, and fertility treatment records. This might not be a comprehensive list.

No, in total, 13 organisations have been affected, six of which are healthcare related. Those compromised in the breach are said to include GP surgeries, NHS Hospital Trusts, councils, accountants, and law firms. According to reports, the stolen files also include the names of British military personnel in Kuwait and people who work in military intelligence.

If you are affected by this breach, you should have been contacted and informed.

If you have been told that your data is involved in this breach, you can join our no-win, no-fee compensation claim. There are no costs to register and no obligation to proceed.

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions.

There are no costs to join a claim. However, if your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At Keller Lenkner UK, our success fee is competitive, and we make sure you are fully informed about any potential costs before you officially join our action. If you lose, you won’t have to pay a penny.

What can you claim for?

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loses

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.
 

How to protect yourself following a data breach or cybercrime

  • Contact your bank or credit card provider immediately if your financial data has been exposed.
  • Check all bills and emails for goods or services you have not ordered.
  • Check your bank account for unfamiliar transactions.
  • Alert your bank or credit card provider immediately if there is any suspicious activity.
  • Monitor your credit score for any unexpected dips.
  • Call Credit, Experian and Equifax to ensure credit isn’t taken out in your name.
  • Never provide your PIN or full password to anyone (even someone claiming to be from your bank).
  • Never been pressured into moving money to another account for fraud reasons. A legitimate bank won’t ask you to do this.
  • Follow the security instructions provided by the organisation that breached your data.
  • Never automatically click on any suspicious links or downloads in emails or texts.
  • Don’t assume an email or phone call is authentic just because someone has your details.
  • Be careful who you trust – criminals often use scare tactics to try and trick you into revealing your security details.
  • Know that, even if you recognise a name or number, it might not be genuine.
  • Don’t be rushed or pressured into making a decision. A trustworthy organisation would never force you to make a financial transaction on the spot.
  • Never provide your full password, pin or security code to someone over the phone (or via message). If a bank believes a transaction has been fraudulent, they will not ask for this information to cancel the transaction.
  • Listen to your instincts and ask questions if something feels “off”.
  • Refuse requests for personal or financial information and stop discussions if you are at all unsure.
  • Contact your bank or financial service provider on a number you know and trust to check if a communication is genuine.
  • Be cautious of unsolicited communications that refer you to a web page asking for personal data.
  • Don’t accept friend requests from people you don’t know on social media.
  • Review your online privacy settings.
  • Report suspected fraud attempts to the police and Action Fraud.
  • Register with the Cifas protective registration service to slow down credit applications made in your name.
  • Change your passwords regularly and use a different password for every account (a password manager can help with this).
  • Protect your devices with up-to-date internet security software.

JOIN OUR NO-WIN, NO-FEE GROUP ACTION