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DVLA Data Protection Claim

The DVLA makes money selling the names and addresses of registered vehicle owners to private parking companies so they can issue fines.
If you have been issued with a parking charge notice you could be affected and due compensation

Get justice for the misuse of your data by the DVLA

The Driver and Vehicle Licensing Agency (DVLA) is passing the names and addresses of registered vehicle owners to private parking companies to enable them to issue parking fines. We believe that this commercial exploitation is a misuse of personal data and a breach of data protection regulations.

In total, around 16 million people may be affected by this illegal handling of data.

If you have received a private parking fine from 2016 to the present day, the DVLA could have breached your data and you could be due thousands of pounds in compensation.

Keller Lenkner UK has launched a DVLA data breach group action to help those affected by this shocking privacy failure. Group actions can be a powerful tool and can have a bigger impact than a single claim.

IF YOU THINK YOU ARE AFFECTED BY THE DVLA DATA BREACH, CONTACT US TO FIND OUT ABOUT MAKING A NO-WIN, NO-FEE DATA BREACH COMPENSATION CLAIM.

Why claim compensation from the DVLA?

Hold the DVLA to account for failing to protect your private information.

Receive financial compensation for your losses.

Force organisations to implement better data security and abide by data protection laws.

Are you affected by the DVLA data protection failure?

Anyone who has been issued a parking charge notice (PCN) from a private parking company since 2016 could be affected by this data violation. To start a claim, you will need to provide us with:

We are only able to help registered vehicle users living in England & Wales.

REGISTER TO FIND OUT MORE ABOUT THE KELLER LENKNER UK DVLA DATA BREACH GROUP ACTION.

Talk to our expert data breach lawyers today on 0151 459 5850

What personal data does the DVLA hold?

The DVLA manages a vast amount of data. This includes drivers’ names, addresses, dates of birth, photographs, entitlements, endorsements, convictions, and relevant medical information. The DVLA also holds information about vehicle registration numbers, identification numbers, makes and models, emissions and tax status.

The DVLA claims that it only passes data to third parties where there are “practical motoring benefits”.

What does the law say?

When it comes to GDPR failures and abuses, it is not just about data breaches. Too many organisations are failing to uphold our individual data rights in other ways.

Under the General Data Protection Regulation (GDPR), your data can only be processed for “specified, explicit and legitimate” purposes. It also must be kept accurate, up-to-date, and safe. You must also provide your consent for how it can be used. 

While the DVLA’s privacy policy states that it may share personal data with private parking companies, we do not believe that this squares with the purpose for which the data was collected in the first place (vehicle registration for taxation, licences, etc). The sale of personal data is also prohibited under UK data protection law.

Companies collecting your data must also undertake a DPIA (Data Protection Impact Assessment) to make sure personal data is being lawfully used and processed, our investigations show that is not happening.

By passing your data to private parking companies to issue fines, the DVLA is breaching the confidence of registered vehicle keepers (the person who looks after the car) and breaking data protection law.

In response, Keller Lenkner UK is:

  • Holding the DVLA to account.
  • Helping our clients stop the unlawful processing of their data.
  • Seeking compensation for infringements of data protection legislation dating back over six years.

CONTACT US TO FIND OUT HOW WE CAN GET YOU  COMPENSATION FOR THE ILLEGAL USE OF YOUR DATA.

The DVLA generated £16.3 million from the transfer of vehicle holders’ data in 2018*.

THE SUNDAY TIMES

* The DVLA claims that it does not profit from the release of information, but that it charges a fee to cover the cost of providing the information. However, under GDPR the DVLA is prohibited from charging a fee and effectively selling personal data.

A pattern of data breaches at the DVLA

In 2020, a Freedom of Information Request uncovered that the DVLA had reported almost 200 data breaches to the Information Commissioner’s Office (ICO) across 2019/2020. The ICO is the UK’s data protection watchdog. These privacy failures could have repercussions on those whose information has been exposed.

The sheer volume of breaches reported proves that the DVLA has a serious data protection problem.

START YOUR DVLA DATA BREACH CLAIM TODAY

DVLA Data Breach Timeline

  • Up to present day
    The DVLA passed the names and addresses of registered vehicle owners to private parking companies to enable them to issue parking fines.
  • May 2018
    The GDPR is introduced. This law provides people with greater data protections.
  • October 2020
    A Freedom of Information Request uncovered that the DVLA had reported almost 200 data breaches to the Information Commissioner’s Office (ICO) across 2019/2020.
  • July 2021
    Keller Lenkner UK launches a group action to help registered vehicle keepers in England & Wales claim compensation for the misuse of their personal data.

Latest News

Has the DVLA breached your data?

Around 16 million people may be affected by this improper handling of data, and if you have received a private parking fine from 2016 to present day, you could be due thousands of pounds in compensation.

Read More »

WHAT IS A GROUP ACTION?

 

Find out more about making a group action claim for compensation.

WHAT DOES NO-WIN, NO-FEE MEAN?

 

What does no-win, no-fee actually mean and are there really no costs if you appoint us?

Why use Keller Lenkner UK to make a claim?

We are one of the most experienced multi-claimant law firms in the UK.

We represent clients in group actions and individual cases with innovation, resources, and expertise.

We work with expert barristers to ensure you get the very best level of legal support available.

We have all the resources and global expertise necessary to take on complicated cases and win.

We have offices in Chancery Lane, London and Liverpool City Centre, and the technology to provide a nationwide service.

We use technology to deliver a better legal experience to our clients.

We work on a no-win, no-fee basis.

We make the process straightforward and hassle-free.

JOIN OUR NO-WIN, DVLA GROUP ACTION

Your questions answered

See our answers to the FAQs we get asked about the DVLA data breach.

FAQs about the DVLA data privacy failure

The DVLA is selling the names and addresses of registered vehicle owners to private parking companies so they can issue fines. We believe that this is a shocking breach of data protection regulations. As such, we are seeking compensation for infringements of data protection legislation dating back over six years.

If you have been issued a parking charge notice (PCN) from a private parking company since 2016, you could be affected by this data violation. 

To start a claim, you will need to provide us with evidence that you have been issued with a PCN (e.g. payment of the fine, the original PCN etc.). We also need the name of the parking company and the location of the private car park where the fine was issued.

We are only able to help registered vehicle users living in England & Wales.

We cannot say for certain. However, if the DVLA breached your data, you could be due thousands of pounds in compensation.

We are running this case on a no-win, no-fee basis. No-win, no-fee means that, if your claim is not successful, you won’t have to pay a penny towards your case. There are no hidden charges or other administration fees. If your claim is successful, you may have to pay a ‘success fee’. This fee is taken from the compensation awarded to you. At Keller Lenkner UK, you never have to pay more than 25% of the compensation awarded to you.

A group action claim is where a group of people – sometimes even thousands of people – have been affected by the same issue. Group action cases are also known as class actions, multi-claimant, or multi-party actions. A group action allows people with the same type of claim to bring it together on a collective basis to strengthen their overall position and make a big organisation take the matter seriously. This increases their chances of settlement or success in litigation.

If you have been involved in a separate DVLA data breach, contact us to discuss making an individual data breach claim against the DVLA. You can do this even if you also join our group action.

What can you claim for?

While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:

Financial loses

With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.

Distress

GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.

Loss of privacy

Your data has value, and organisations must be held to account if they fail to protect your right to data privacy or otherwise do not uphold your GDPR rights.
 

How to protect yourself following a data breach or cybercrime

  • Contact your bank or credit card provider immediately if your financial data has been exposed.
  • Check all bills and emails for goods or services you have not ordered.
  • Check your bank account for unfamiliar transactions.
  • Alert your bank or credit card provider immediately if there is any suspicious activity.
  • Monitor your credit score for any unexpected dips.
  • Call Credit, Experian and Equifax to ensure credit isn’t taken out in your name.
  • Never provide your PIN or full password to anyone (even someone claiming to be from your bank).
  • Never been pressured into moving money to another account for fraud reasons. A legitimate bank won’t ask you to do this.
  • Follow the security instructions provided by the organisation that breached your data.
  • Never automatically click on any suspicious links or downloads in emails or texts.
  • Don’t assume an email or phone call is authentic just because someone has your details.
  • Be careful who you trust – criminals often use scare tactics to try and trick you into revealing your security details.
  • Know that, even if you recognise a name or number, it might not be genuine.
  • Don’t be rushed or pressured into making a decision. A trustworthy organisation would never force you to make a financial transaction on the spot.
  • Never provide your full password, pin or security code to someone over the phone (or via message). If a bank believes a transaction has been fraudulent, they will not ask for this information to cancel the transaction.
  • Listen to your instincts and ask questions if something feels “off”.
  • Refuse requests for personal or financial information and stop discussions if you are at all unsure.
  • Contact your bank or financial service provider on a number you know and trust to check if a communication is genuine.
  • Be cautious of unsolicited communications that refer you to a web page asking for personal data.
  • Don’t accept friend requests from people you don’t know on social media.
  • Review your online privacy settings.
  • Report suspected fraud attempts to the police and Action Fraud.
  • Register with the Cifas protective registration service to slow down credit applications made in your name.
  • Change your passwords regularly and use a different password for every account (a password manager can help with this).
  • Protect your devices with up-to-date internet security software.

JOIN OUR NO-WIN, NO-FEE DVLA GROUP ACTION