Financial information has been accessed by cybercriminals following a data breach at Vision Direct. If you have been affected, you could now be at serious risk of fraud and theft.
What happened in the Vision Direct data breach?
In January 2022, some customers of Vision Direct were informed that their financial information might have been compromised after hackers accessed the Vision Direct website (www.VisionDirect.co.uk).
The hackers got hold of the following data:
- credit and debit card numbers
- expiry dates
- CVV security codes.
If you are affected by the breach, this information could be used to access your bank accounts, make fraudulent purchases, and steal from you.
Are you involved in the Vision Direct data breach?
If you placed an order on www.VisionDirect.co.uk between 10.38am on Wednesday 22 December and 14.20pm on Friday 24 December 2021 you could be at risk.
Only customers who entered their payment details into the site during this time are involved in this breach. Customers who used other payment methods to make their purchases (e.g. PayPal, saved card details, etc.) are not believed to be affected by the theft.
Those affected by the incident should have been informed. However, if you made an online purchase at Vision Direct during the breach period and you have not received confirmation of your involvement (and it is not in your spam folder), you should contact its customer services team immediately to find out more. You can do this here.
What can you do to stay safe?
Those affected by the Vision Direct data breach are at serious risk of fraud and financial losses. Vision Direct has warned those involved to:
- Review their credit card or bank account statements ASAP to check for unauthorised transactions or payments.
- Contact their bank or credit card provider immediately if they suspect fraud.
- Ask their bank to block any cards they may have used on the website during this time.
Make a Vision Direct data breach compensation claim with Keller Lenkner UK
Organisations that handle sensitive customer data – including financial information – have a legal responsibility to keep it safe. If Vision Direct did not have adequate protections in place to protect its systems from cybercriminals, it must be held to account.
Keller Lenkner UK is launching a group action to help those involved in the Vision Direct data security failure. Register with us to discuss your case in confidence. There are no costs to register and no obligation to proceed.
IF YOU ARE AFFECTED BY THE VISION DIRECT DATA BREACH, CONTACT US TO MAKE A NO-WIN, NO-FEE COMPENSATION CLAIM.