The Dixons Carphone Warehouse data breach resulted in 10 million customer records being accessed from Currys PC World and Dixons Travel stores.
The details stolen by cybercriminals included:
The hackers also got access to the records of 5.9 million payments cards. All of these details can be used by cybercriminals to commit further crimes.
Dixons was fined £500,000 by the Information Commissioner’s Office (ICO) for failing to protect its customers. But this payment will not be used to compensate victims.
Keller Lenkner UK has launched a group action against Dixons. Group actions can be a powerful tool and can have a bigger impact than a single claim.
IF YOU HAVE BEEN AFFECTED BY THE DIXONS CARPHONE WAREHOUSE DATA BREACH, WE CAN HELP YOU MAKE A NO-WIN, NO-FEE CLAIM FOR DATA BREACH COMPENSATION.
Dixons Carphone Warehouse was fined £500,000 by the Information Commissioner’s Office (ICO) for:
systemic failures in the way DSG Retail Limited safeguarded personal data
failures relating to basic, commonplace security measures
a complete disregard for the customers whose personal information was stolen.
But this payment will not be used to compensate victims.
If you have had an email from Dixon’s Carphone informing you that your details were compromised in this attack, you could be entitled to several thousand pounds in compensation. So it’s important to act now.
Find out more about making a group action claim for compensation against Dixons Carphone.
What does no-win, no-fee actually mean and are there really no costs if you appoint us?
See our answers to the FAQs we get asked about the Dixons Carphone Data Breach.
A massive data breach hit the company in 2017. The breach affected Currys PC World and Dixons Travel stores. Details stolen by cybercriminals included names, addresses, phone numbers, dates of birth, and email addresses. All of which can be used by cybercriminals to commit further crimes. The hackers also got access to the records of 5.9 million payments cards.
On Jan 9th, 2020, Dixons Carphone Warehouse was fined £500,000 by the Information Commissioner’s Office (ICO). According to the ICO, “The contraventions in this case were so serious that we imposed the maximum penalty under the previous legislation, but the fine would inevitably have been much higher under the GDPR.”
The ICO investigated the breach and found:
No, while the ICO has the power to impose hefty fines on organisations in breach of their duties, it does now award compensation. However, now that the ICO has found Dixons Carphone Warehouse guilty of failing to protect your data, we can use this evidence to support your data breach compensation claim.
While Dixons Carphone was the victim of a cyber-attack, the business or organisation responsible is the one who controlled your personal information if they intentionally, negligently or recklessly allowed it to be lost, leaked or hacked. So, in this case, Dixons Carphone is responsible.
While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:
With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.
GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.