The truth is that most breaches are preventable. Companies just do not like investing in cybersecurity, updating their systems, or training their staff. And, while many companies are using online shopping and in-store technology to boost profits and make the buying process easier, when moving to a digital model, many organistions do not make protecting customers from online fraud a priority.
All kinds of businesses are experiencing data breaches. This includes:
Airlines. Airlines are letting customers down and there has been a massive increase in the number of passenger air transportation data breaches.
Retailers. With several high-profile retail data breaches hitting the headlines, shopper trust is arguably at a long time low. And, every day, smaller retail data breaches are affecting individuals across the UK.
Technology companies. As the UK adopts new technology and apps, the need for robust security measures to protect personally identifiable information is often being overlooked.
Financial businesses. Our financial data is a lucrative target for hackers. But, in most cases, financial data breaches occur because of simple human errors and poor data security processes.
Regardless of the business type, organisations must invest in robust security measures to eradicate any security vulnerabilities and keep their customers safe. Until this happens, data breaches will continue to rise, and people will be forced to make compensation claims to recoup their losses, uphold their data privacy rights, and ensure that businesses implement more secure processes.
Keller Lenkner UK has gained an enviable reputation in data breach law. And, with a team of data breach experts led by Kingsley Hayes – arguably the UK’s foremost data breach solicitor – and considerable expertise in this field, it’s easy to see why. Here are just some examples of the business and retail cases our data protection lawyers have dealt with…
John made a complaint to a business regarding the standard of its service. The company posted this complaint online in error. This included John’s personal details and a copy of his correspondence.
This personal data was publicly available online for several years before the mistake was spotted.
We are helping John to claim compensation for this breach of his privacy.
Criminals targeted Stephen’s gym in a cyber-attack. As a result of the attack, his personal and financial data was breached. This included his bank account information (account number and sort code).
Whilst he has not yet been the victim of financial theft, Stephen is now at a greater risk of fraud, theft, and scams, and his emotional health has suffered as a result.
We are helping Stephen claim compensation for the distress and data privacy suffered because of this breach.
Marijke took out credit from a reputable online provider. Cybercriminals targeted the company, and her personal data was accessed by the hackers.
As well as her name and contact details, the cybercriminals also got hold of her credit report information. Marijke is now a potential target for fraud and theft, and this has caused her significant emotional distress.
We are helping Marijke claim compensation for the distress and data privacy suffered because of this breach.
*Names have been changed to protect client confidentiality.
In some cases, you won’t be the only person to experience the data breach. In these instances, it might be worth joining a group action. Our current business and retail group actions include:
In January 2021, London-based estate agent Foxtons discovered that it had experienced a huge data breach. But, despite an investigation finding 16,000 card details, addresses and correspondence related to this breach on the dark web, Foxtons did not tell its customers that criminals had accessed and exposed their data.
Google has taken down a CSV file linked to a Google Earth map that showed the exact locations of gun owners’ homes.
According to an article in the Financial Times, the NHS has shared a wealth of data with several companies. Any organisation can apply for access to NHS patient data, but while some use it for planning and research purposes (e.g. local governments, public bodies, and universities), the Financial Times has discovered that it was also shared with 43 commercial businesses.
T-Mobile has admitted that, once again, hackers have accessed its systems. The confirmation comes after some T-Mobile customer data was found listed for sale on a cybercriminal forum. The seller is asking for 6 bitcoin (around £203,000) for a 30 million subset of the data. The seller claims to be selling the rest of the data privately.
Amazon is facing a fine of £636 million for breaching the General Data Protection Regulation (GDPR). The huge fine is being issued by Luxembourg’s data protection regulator. It is the biggest GDPR penalty issued to date and is more than double every other GDPR fine combined.
While each case is judged on its own merits, there are some things we would typically look for when it comes to when claiming compensation following a data breach, cybercrime or other GDPR violation:
With stolen data, cybercriminals can make purchases using your bank and credit cards, apply for credit in your name, set up fraudulent bank accounts and access your existing online accounts.
GDPR failures, cybercrime and data breaches can have a significant impact on you, both mentally and physically. They can cause or exacerbate anxiety, stress and other psychological conditions.